FAQ
General
What is Currency-R8?
Currency-R8 is a HubSpot app that plugs straight into your HubSpot
portal. It adds a card to your Deals screen so you can run
currency conversions on demand and also adds a new action to
workflows allowing you to bake currency conversion right into your
deal workflows.
Can I run currency conversions instantly, on demand?
Yes, absolutely you can, this is exactly what it's designed for.
Just click the button on the Currency-R8 card on your Deals screen
then select the currency of your choice to instantly convert the
deal and line-item amounts to the new currency. You can then
either close the window, copy the new amount to the clipboard or
select to update the deal (and line-items) automatically for you.
Can I use Currency-R8 to add a currency conversion to my workflow
automation?
Yes, with any of our paid plans you can use Currency-R8 to provide
currency conversion actions with a HubSpot workflow. Currency-R8
has been designed to work seamlessly with HubSpot's workflow
engine. Just select Currency-R8 from the list of actions then
choose what currency you would like the deal and line-items to be
converted to. Currency-R8 takes care of the rest, your deal will
be automatically updated to reflect the new currency and amount.
Data Sources
How accurate is Currency-R8 and where does the data come from?
We use third-party services who source their spot exchange rates
from a broad base of commercial sources and banks around the
world, each of varying types and frequencies. The larger weighting
particularly for major currencies is towards commercial sources as
they more accurately reflect the trading occurring in the markets.
How often is exchange rate data refreshed?
We guarantee that all exchange rates will be refreshed at least
once every 60 minutes, so you know you are getting an up-to-date
rate at all times.
What currencies are supported by Currency-R8?
Currency-R8 supports over 150 currencies.
Getting Started
How do I sign up for Currency-R8?
Signing up for Currency-R8 is simple, and free to get started.
Register now for a trial version here.
How do I get the Currency-R8 app on my HubSpot portal?
Once you've signed up and connected Address Health to your
HubSpot portal, installing Currency-R8 to your HubSpot portal is
very straight forward, you simply click the install button, and
our software will take care of the rest.
Plans & Pricing
Which plan is most suitable for me?
This will depend on your expected usage. All paid plans come with
a number of bundled credits but also include provisions for
'overuse' so your team can continue to use the app beyond your
monthly bundled allowance.
What is meant by a 'request credit'?
A 'request credit' is spent each time you request the value of a
deal to be converted to another currency.
How does the Professional plan work for 1000+ requests?
Our Professional (Pro) plan includes 1000 request credits per
month. If you use these, the app will continue to run, and you
will be charged per additional request. Please see our pricing for
current charges.
How do I pay?
All payments are made by credit card on a recurring subscription.
We offer the option of paying in US Dollar (USD), British Pound
Sterling (GBP) or Euro (EUR). Your plan subscription will be
charged to your card in advance on the first day of your plan each
month. Overage charges (for Pro and Enterprise customers) will be
charged retrospectively on the following first day of your monthly
plan. For example, if you sign up for a Pro plan on the 15 August
2022, you will be charged for the first month's subscription when
you sign up. On the 15 September 2022 you will charged for the
second month's subscription plus any overuse charges due for the
period 15 August 2022 through to 14 September 2022 inclusive.
Do I need a credit card for the free version?
No, you can sign up and start using Currency-R8 immediately
without providing any credit card information.